1. Are the SONIQ Serie S Pro earbuds compatible with iPhone and Android?
Yes. They work with all Bluetooth-enabled devices, including iPhone, Samsung, Huawei, Xiaomi, OnePlus, tablets, and laptops.
2. How long does the battery last?
You get 3.5–4 hours of continuous playback per charge.
The charging case adds multiple extra charges for extended use throughout the day.
3. Do the earbuds have Active Noise Cancelling (ANC)?
Yes. The SONIQ Serie S Pro features Active Noise Cancelling, reducing outside noise and improving audio clarity.
4. Are the earbuds waterproof?
Yes. They are waterproof and sweat-resistant, making them ideal for sports, workouts, and outdoor activities.
5. How do I control music and calls?
With the built-in touch controls, you can:
✔ Play/pause
✔ Skip tracks
✔ Adjust volume
✔ Answer/end calls
✔ Activate your voice assistant
6. Do the SONIQ Serie S Pro come with a microphone?
Yes, they include a built-in HD microphone for clear call quality, meetings, and gaming.
7. How can I track my order?
You will receive tracking information via email after your order is shipped.
You can also view your order status directly in your customer profile.
8. What is your return policy?
You can return your item within 30 days of delivery, as long as it is unused, in original condition, and in original packaging.
Contact us at contact@soniqbeat.com to start a return.
9. How long does shipping take?
Shipping times vary depending on destination, but most orders arrive within 7–14 business days.
Tracking is always provided.
10. Can I change or cancel my order?
If your order has not been shipped yet, contact us as soon as possible.
We’ll do our best to update or cancel it before processing.
